Have Question ?
Frequently Asked Questions
Morbi ac ante vel felis ultricies dapibus sed fringilla est. Etiam commodo, lacus at ultricies cursus, neque ex dignissim risus, eu congue nunc dolor sed neque. Integer porta scelerisque enim non porttitor. In mollis porttitor leosed consequat.
Once you’ve purchased an item and your package has been shipped, the online merchant will
send you tracking
information via email and you can then pre-alert your package through our online portal.
Here are the steps:
1. Log into our website and visit the dashboard.
2. Go to ‘Pre-alert packages’ which is located to the upper right of the page.
3. Complete the pre-alert form with order and shipping information.
Next, upload your invoice, select ‘pre-alert my package’ and you’re all set.
Morbi ac ante vel felis ultricies dapibus sed fringilla est. Etiam commodo, lacus at ultricies cursus, neque ex dignissim risus, eu congue nunc dolor sed neque. Integer porta scelerisque enim non porttitor. In mollis porttitor leosed consequat.
● We accept cash on delivery, bank transfers and bank deposits.
● We also accept Linx credit and debit cards at our South and North pick up locations.
To change your collection preference, please see the following steps:
1. Log-in to your Velocity Account via our website.
2. Go to the upper right of the screen and select your account.
3. Select “Account Details.”
4. Select “Edit Account.”
5. Select your updated “Package Collection Preference.”
6. Select “Update Account”
